Investor Charter

Investor Charter in Respect of Research Analyst (RA)

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to:

  • Invest in the right investment products based on their needs.
  • Manage and monitor their investments to meet their goals.
  • Access reports and enjoy financial wellness.

Business Transactions of Research Analysts with Investors

  • Publishing research reports based on research activities.
  • Providing an independent, unbiased view on securities.
  • Offering unbiased recommendations while disclosing financial interests in recommended securities.
  • Providing research recommendations based on publicly available information and known observations.
  • Conducting an annual audit.

Services Provided to Investors

  • Client Onboarding.
  • Disclosure to Clients:
    • Distributing research reports and recommendations without discrimination.
    • Maintaining confidentiality until the research report is made public.

Grievance Redressal Mechanism

If you have any complaints or grievances:

  1. Approach the concerned research analyst for resolution within 30 days.
  2. If not resolved satisfactorily, lodge a complaint with SEBI through the SCORES portal – a centralized web-based complaint redressal system.
    • SEBI takes up complaints with the relevant intermediary for timely resolution.
    • Investors can track their complaint status on SCORES.

For physical complaints, send them to:
Office of Investor Assistance and Education,
Securities and Exchange Board of India (SEBI),
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E), Mumbai – 400051.


Investor Responsibilities (Do’s & Don’ts)

Do’s

  • Always deal with SEBI-registered Research Analysts.
  • Verify that the Research Analyst has a valid SEBI registration certificate.
  • Check for the SEBI registration number on the SEBI website:
    List of SEBI Registered Research Analysts
  • Pay attention to disclosures made in research reports before investing.
  • Make payments to Research Analysts only through banking channels and keep signed receipts.
  • Verify research recommendations before purchasing securities or applying for a public offer.
  • Ask relevant questions and clear doubts before acting on a recommendation.
  • Report to SEBI if any Research Analyst offers assured or guaranteed returns.

Don’ts

  • Do not provide funds for investment to the Research Analyst.
  • Avoid luring advertisements or market rumors.
  • Do not fall for limited-period discounts, incentives, or gifts from Research Analysts.
  • Never share login credentials or passwords of your trading and demat accounts with Research Analysts.